Mocha Cardinal Brief
1. We offer free shipping all over India.
2. Order usually ships in 1 business day
3. Delivery Timeline:
a. Metro within 3 to 5 days.
b. Rest of India 5 to 7 days.
1. You have the option to return or exchange products from Muwin (not innerwear) within 7 days of delivery.
2. The item must be unused, unworn, and in its original packaging with all tags and labels attached.
3. Once we receive the returned item and verify its condition, you can choose between a refund or exchange for another item.
4. Refunds will be processed back to your bank account within a reasonable time frame.
5. Please contact our customer support team at support@muwin.com for any further assistance.
Please Note: Due to hygiene issues, we do not take returns or exchanges on INNERWEAR. If you have received a damaged/defective product, reach out to us at support@muwin.com
and we will make sure to address your concern and satisfy your expectations.
For your Muwin brand clothes:
1. No Brushing: Avoid harsh brushing to protect delicate fabrics.
2. Mild Detergent: Use gentle detergents for laundering, preserving colors and fabric quality.
3. Gentle Machine Wash: Opt for cold water and the gentle cycle to prevent damage.
4. Air Dry: Avoid tumble drying; air drying prevents shrinkage and color fading.
5. Delicate Ironing: If needed, use low heat and steam; keep the iron moving to prevent damage.
6. No Bleach: Steer clear of bleach, which weakens fibers and causes discoloration.
Madhusudhan Retail Ventures Pvt Ltd
HG-5, Raghunandan Textile Market, Ring Rd, Surat, Gujarat
Country of origin: India